This Privacy Policy describes how Renzo Gracie Jiu-Jitsu Wall Street (“we”, “us”, or “our”) collects, uses, and protects information when you visit renzograciewallst.com or interact with us by phone, email, or text message. Renzo Gracie Jiu-Jitsu Wall Street is the registered New York assumed name under which Renzo Gracie Upper West Side LLC conducts business in New York (NY DOS Filing Number 230926002347).
Information We Collect
We collect the following categories of information:
- Information you provide:name, email address, phone number, neighborhood, program of interest, and (for youth programs) your child’s first name and date of birth. You provide this information when you submit a trial-class request, purchase a visitor pass, or contact us directly.
- Usage data: IP address, browser type and version, pages visited, time spent on pages, referring website, and similar diagnostic data, collected automatically when you use our website.
- Cookies and similar technologies: small files placed on your device to remember preferences and measure how the website is used. You can disable cookies in your browser settings; some features may stop working as a result.
- Marketing attribution: UTM parameters and referrer information from the URL when you reach our forms, used to understand which marketing channels are working.
How We Use Your Information
- To respond to your inquiry and schedule your trial class.
- To contact you by email, phone call, or text message about your trial, membership, classes, scheduling, and account.
- To send you news, special offers, and academy updates — only if you opt in. You can unsubscribe from email at any time, or reply STOP to any text message.
- To improve our website, services, and member experience.
- To comply with legal obligations and protect against fraud or abuse.
SMS / Text Message Communications
When you check the SMS consent box on our website and provide your phone number, you agree to receive text messages from Renzo Gracie Jiu-Jitsu Wall Street at the number provided. The following terms apply to our SMS program:
- Program description: we send transactional and promotional text messages relating to your trial class, scheduling, class reminders, account updates, membership matters, and occasional promotional offers.
- Message frequency: message frequency varies based on your interaction with us. You should expect up to approximately 4 messages per week.
- Cost: message and data rates may apply, depending on your mobile carrier and plan. We do not charge for the messages themselves.
- Opt out: reply STOP to any message to unsubscribe. After you reply STOP we will send a single confirmation message and will not send further marketing or transactional messages from that program.
- Help: reply HELP to any message, or contact us at wallst@renzograciewallst.com, for assistance.
- Carriers: carriers are not liable for delayed or undelivered messages.
- Consent is not a condition of purchase: you do not have to agree to receive SMS messages in order to book a trial class, purchase a visitor pass, or become a member.
No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your phone number and SMS consent are used only by us and the service providers strictly necessary to deliver the messages you requested (for example, our SMS gateway provider).
How We Share Information
We do not sell your personal information. We share information only in the following situations:
- Service providers:with vendors who process data on our behalf to operate our business — for example, our customer relationship management software, email and SMS providers, hosting, and analytics. These vendors are contractually required to use the information only to provide services to us.
- Legal compliance: when required by law, subpoena, court order, or to protect our rights, safety, or property.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
- With your consent: in any other case where you have given us explicit permission to share.
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request that we update or delete your personal information at any time by contacting us at wallst@renzograciewallst.com. We will respond within a reasonable time, subject to legal retention requirements.
Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. Our youth program enrollments are submitted by a parent or legal guardian, who is responsible for the information provided about the child.
Security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices of those websites; please review their policies separately.
Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent version. Material changes will be communicated where required by law.
Contact
Questions about this Privacy Policy or our handling of your information can be sent to:
Renzo Gracie Upper West Side LLC
100 W 72nd St BSMT
New York, NY 10023
wallst@renzograciewallst.com